Privacy Policy

NY Notary Public Services

Secure Client Intake Portal

Effective Date: May 2026

NY Notary Public Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information submitted through our Secure Client Intake Portal and related services.

This Privacy Policy explains how information is collected, used, stored, and shared when you submit information through our intake forms, upload documents, communicate with our office, or use our websites and secure portals.

1. Information We Collect

We may collect information including, but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Mailing and shipping addresses
  • Marriage record information
  • Apostille or legalization information
  • Uploaded documents and images
  • Identification documents
  • Court or government-issued records
  • Shipping details
  • Communication preferences
  • Other information voluntarily submitted through our forms

2. Uploaded Documents

Clients may upload documents in connection with notary, apostille, translation, court, authentication, legalization, retrieval, or related services.

Please do not upload:

  • Social Security numbers unless specifically requested
  • Banking information
  • Password-protected files unless requested
  • Sensitive information unrelated to your request

Uploaded files may include:

  • Marriage certificates
  • Birth certificates
  • Passports
  • Court records
  • Corporate documents
  • Identification documents
  • Government-issued records

3. How Information Is Used

Information submitted through our portal may be used to:

  • Review and process service requests
  • Contact clients regarding services
  • Prepare documents and instructions
  • Coordinate shipping and delivery
  • Facilitate apostille, authentication, legalization, translation, notary, retrieval, or court-related services
  • Verify identity and service eligibility
  • Maintain internal project records
  • Improve workflow and operational efficiency
  • Respond to inquiries or support requests

Submission of information through this portal does not guarantee acceptance of a project or service request.

4. Sharing of Information

Information and documents may be shared when reasonably necessary to complete requested services, including with:

  • Government agencies
  • Courts
  • County Clerks
  • Secretaries of State
  • Apostille and authentication offices
  • Translation providers
  • Shipping carriers
  • Remote Online Notary platforms
  • Trusted service partners and contractors

We do not sell personal information to third parties.

5. Document Retention

Uploaded documents and submitted information may be retained temporarily for operational, legal, backup, or compliance purposes.

Unless otherwise required for ongoing services or legal obligations, uploaded portal files are generally scheduled for deletion approximately sixty (60) days after submission.

Clients are encouraged to maintain their own copies of all submitted documents.

6. Security Measures

We implement reasonable administrative, technical, and organizational safeguards intended to protect submitted information and uploaded files.

These measures may include:

  • SSL/HTTPS encryption
  • Restricted administrative access
  • Secure hosting environments
  • Password-protected systems
  • Controlled document handling procedures

However, no internet transmission or electronic storage system can be guaranteed completely secure.

7. International Clients

Our services may involve international document processing, international shipping, and cross-border communication.

By submitting information through the portal, clients acknowledge that documents and information may be transmitted internationally as necessary to complete requested services.

8. Minors

This portal and related services are not intended for individuals under eighteen (18) years of age.

Minors should not submit information or upload documents through the portal without appropriate parental or legal supervision.

9. Client Requests Regarding Information

Clients may contact us to:

  • Request deletion of submitted information when appropriate
  • Correct inaccurate information
  • Request additional information regarding submitted records

Certain information may need to be retained for legal, operational, compliance, shipping, accounting, fraud-prevention, or recordkeeping purposes.

Requests may be submitted to:

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10. Cookies and Analytics

At this time, the portal does not intentionally use advertising trackers, analytics pixels, or behavioral advertising systems.

Basic server logs and technical information may still be collected automatically by hosting providers, security systems, or website infrastructure.

11. Third-Party Services

Certain services may be provided through third-party systems, including:

  • Hosting providers
  • Email systems
  • Shipping carriers
  • Remote notarization platforms
  • Cloud infrastructure providers

We are not responsible for the independent privacy practices of third-party services.

12. No Legal Advice

Information provided through the portal, emails, forms, or communications does not constitute legal advice.

Clients should consult an attorney regarding legal rights, obligations, or document requirements when appropriate.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions may be posted through the portal or related websites.

14. Governing Law

This Privacy Policy shall be governed by the laws of the State of New York and applicable United States law.

15. Contact Information

NY Notary Public Services

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